PM Collective - The ART of property management

Rookie Mistakes

April 04, 2022 Ashleigh Goodchild
Rookie Mistakes
PM Collective - The ART of property management
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PM Collective - The ART of property management
Rookie Mistakes
Apr 04, 2022
Ashleigh Goodchild

Shannon Welch, Owner, and Director of Property Assist Western Australia, joins us on today's episode of the PM Collective podcast. Shannon assists property managers with property condition reports, routine inspections, final bond inspections, and anything else that can alleviate some of the day-to-day tasks of a property management business. Reflecting on her knowledge and skills gained along the way, Shannon addresses top three mistakes people make in property management and a few faults they do on inspections.

[02:47] Benchmarking – Shannon shares her take on the first mistake rookies make, which is not benchmarking against others but only within their own office. 

[05:19] Words – Shannon discusses a few terms they avoid when completing property condition reports for agencies.

[09:31] Self Educating – Shannon mentions rookies' unwillingness to self-educate as the second rookie mistake. 

[16:22] Solution-Focused – As the third working mistake made by rookies, we explore the need to have a solution-focused approach with both the employer and the clients. 

[23:34] Bonus Tips - Shannon points out several other faults that novices make when performing routine inspections.

Resources:

Connect with Shannon:

LinkedIn: linkedin.com/in/shannon-welch-62b7b8a6/

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.
 Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

www.thegroutguy.com.au

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!


Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Show Notes

Shannon Welch, Owner, and Director of Property Assist Western Australia, joins us on today's episode of the PM Collective podcast. Shannon assists property managers with property condition reports, routine inspections, final bond inspections, and anything else that can alleviate some of the day-to-day tasks of a property management business. Reflecting on her knowledge and skills gained along the way, Shannon addresses top three mistakes people make in property management and a few faults they do on inspections.

[02:47] Benchmarking – Shannon shares her take on the first mistake rookies make, which is not benchmarking against others but only within their own office. 

[05:19] Words – Shannon discusses a few terms they avoid when completing property condition reports for agencies.

[09:31] Self Educating – Shannon mentions rookies' unwillingness to self-educate as the second rookie mistake. 

[16:22] Solution-Focused – As the third working mistake made by rookies, we explore the need to have a solution-focused approach with both the employer and the clients. 

[23:34] Bonus Tips - Shannon points out several other faults that novices make when performing routine inspections.

Resources:

Connect with Shannon:

LinkedIn: linkedin.com/in/shannon-welch-62b7b8a6/

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.
 Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

www.thegroutguy.com.au

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!


Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au