Brittany Trefort, Department Head at Orana Property Management in Western Australia, is our guest on today's episode of PM Collective. She brings to the Orana Property Group over ten years of experience in property management. Her enthusiasm lies in building, implementing, and evolving systems and procedures, in addition to the daily responsibilities of her position. She is a devoted and highly sought-after industry leader who takes delight in providing her landlords and tenants with superior customer service. Within the context of our discussion today, Brittany discusses paperless offices and the processes that take place within them.
[00:54] Background - Brittany shares her upbringing and career advancement to date. In addition, she explains why she has become increasingly interested in franchises.
[05:10] High-Risk Management – Brittany talks about high-risk management by relating some of her personal experiences.
[10:34] Reasons – Brittany outlines why she believes a paperless office is necessary. She further elaborates on how she supervises contractors who provide paper invoices. Additionally, she discusses if she utilizes paper for anything in her office.
[19:10] Trello – We examine the usefulness of Trello for handling property management tasks and other applications and platforms.
[32:51] First Step – Brittany describes the first recommendation she would make to someone who desires to be paperless.
Connect with Brittany:
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